A running log of everything we ship — wallet pass improvements, door scanner updates, dashboard polish, API changes, and the unglamorous security work that keeps it all upright.
Apple Wallet now refreshes the time field within 250ms of an event reschedule, beating the email confirmation in most regions.
Google Wallet supports a second `back_fields` block for sponsor lines — show partner copy without crowding the front.
Pass install on iOS 17.5 occasionally stalled if the strip image exceeded 1MB. Strip images are now downscaled server-side.
`POST /v1/orders` now accepts `payment_method=mobile_money_jm` — currently routes to Lynk and JN Pay.
New webhook `payout.settled` includes a per-event breakdown when a payout covers more than one show.
Door scanner gains offline-mode soft cap (10k holds) — staff get a banner at 8k and a hard stop at 10k to avoid silent overflow.
Background sync drops to 1.2s p95 (from 3.4s) on cellular, by batching scans into a single envelope.
Rare crash on Android 14 when a fan presented a pass mid-orientation-change.
Build a seat map across multiple price tiers without leaving the event wizard. Drag-select sections, assign tiers, save as a template.
Search across draft, on-sale, and past events from one bar in the dashboard header.
Issue read-only or write-scoped keys from the developer settings — partner integrations no longer need full account access.
Optional per-key IP allow-list for live keys, validated against your egress ranges on every request.
Returning fans with a saved card can complete checkout in one tap on iOS and Android — average flow is now 4.1s door-to-door.
Apple Pay and Google Pay buttons render in the storefront's brand colour by default.
Card form occasionally double-charged when the network dropped mid-confirmation. Now hard-bound to an idempotency key.
`POST /v1/tickets/{id}/transfer` is now public, with full email and phone fan resolution.
New webhook `ticket.transferred` includes both the prior and current fan reference for reconciliation.
A single wallet pass can now hold a multi-day festival itinerary, with per-day NFC payloads that swap automatically at midnight local time.
Day-of reminders fire 4 hours before set-time instead of a flat 24h — measured 2.3x open-rate improvement in beta.
Checkout traffic now fails over between Miami and Atlanta regions in under 9 seconds with zero dropped orders.
Webhook delivery occasionally double-fired during region cutover — deduplicated by event id at the edge.
Live gate occupancy chart updates every 2 seconds during a show — green, amber, red bands per gate.
Refund reporting now exports as CSV with per-line-item tax breakdowns.
Map a custom domain (tickets.yourvenue.jm) with one CNAME — certificates issue automatically within a minute.
Storefront preview now shows the desktop, tablet, and phone layouts side-by-side in the dashboard.
Rewritten scanner app for iOS and Android. 250ms p95 scan time, even on three-year-old hardware.
Multi-staff sign-in: assign door, bar, or VIP entry per scanner with a single QR pairing flow.
Battery use is roughly half what the v2 scanner consumed during an eight-hour shift.
One short email when we ship something that matters to your integration. No marketing, no growth-loops.